“We have continually increased revenues. Lean manufacturing [training] has improved our competitiveness and improved productivity, improved efficiency, reduced waste, and reduced inventory. There are a lot of small basic manufacturing companies who employ unskilled labor, such as us, and it’s extremely important to be able to support the education of those folks to be able to move up… and for us to stay competitive.”

Pierce College partner:
Geoffrey Lawrence, VP & General Manager
Seatac Packaging


PARTNERS
AWB Institute
Association of Washington Business
Washington State Board for Community and Technical Colleges

Email A General Inquiry To Spokane - IEL Business & Community Training
You can email a general inquiry to this college with any questions you may have about the training and courses they offer. They will respond to you through the email you provide below.
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Spokane - IEL Business & Community Training
Location: 2917 W Fort Wright Dr, MS 1030
Spokane WA 99224 
Website: http://www.iel.spokane.edu/bct...
Region: Eastern Region
Contact to Discuss Training:
Contact: Katherine Proff
Department:  Business & Community Training
Email: kproff@iel.spokane.edu
Phone: (509) 279-6243
Fax: (509) 279-6254 
Dept. Website:   http://www.iel.spokane.edu/bct...

Additional Contacts:
Contact: Anne Mayer
Department:  Business & Community Training
Email: amayer@iel.spokane.edu
Phone: (509) 279-6251
Fax: (509) 533-6254 
Dept. Website:   http://www.iel.spokane.edu/bct...

Additional Contacts:
Contact: Kathy Meyerson
Department:  Business & Community Training
Email: kmeyerson@iel.spokane.edu
Phone: (509) 279-6252
Fax: (509) 279-6254 
Dept. Website:   http://www.iel.spokane.edu/bct...

•  Send A General Inquiry
•  Send A Training Request
College Description
A business and community-oriented division of the Community Colleges of Spokane; the IEL Business and Community Training division specializes in designing, coordinating and delivering results-oriented training programs to business, industry, government and public-sector organizations and employees.

We are backed by the educational and technical resources of Spokane Community College, Spokane Falls Community College and the Institute for Extended Learning and deliver expert training that meets your needs.
Program Showcase
BCT Customized Training

Our training experts will design, coordinate and deliver training tailored to the specific needs of your company. Whether it’s technical or professional development, a job skills upgrade, certification training, or continuing education instruction, we will meet and exceed your expectations regarding quality and effectiveness, cost and convenience, service and reliability.

What can we do for you?

- Job Skills Programs (JSP)

- Customized Training

- Leadership/Supervision

- Professional Development

- Sustainable Building Advisor

- Online Sustainability Certificate Programs

- Technical Skills Upgrades

- Phlebotomy

- Achieve Global Leadership

- Customer Service & Sales

- Lean Manufacturing

- Computer Training

BCT will assess your company’s training needs; design curriculum that meets your exact specifications and deliver programs that are effective and cost efficient.

It’s that simple!
Testimonials
We received great feedback from everyone who attended the IEL/BCT classes and the employees just loved being able to meet and interact with each other and the feeling that the company was investing in them – Caleb Carlile, Training Manager, PAML

Working with IEL of Spokane was a positive experience for our company. We were able to partner together and provide valuable communications training to the majority of our Washington PAML employees. We do not have the internal resources to be able to reach so many employees in such a short timeframe – the services offered were invaluable. Karen Riba, Training and Education Manager, PAML.



The Job Skills Program with the Institute for Extended Learning/BCT has been the best concerted training effort the Company has experienced in its history. Employee satisfaction is up, turnover is down, and overall Company quality and operational metrics have increased during the period in which Purcell Systems participated in the Program.
Chad Holt, Human Resources Director, Purcell Systems.

Partnering with the IEL in delivering the JSP training allowed us to offer a breadth and depth of content that would not otherwise be possible. Nearly everyone in our organization had the opportunity to participate in training to enhance their skills, with most employees participating in several courses. The instructors made the effort and sacrifice to come to our remote operations which was a key to the success of the Program. Zach West, HR Generalist, Kinross Gold Corporation

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